Terms & refunds

The short version. Verdicts and deal data are free and informational. Booking only happens after you arm a watch with a spend cap, and never silently — you always get a warning with a one-click stop button first. Your card is charged only when a booking succeeds. If a booking fails or you stop it, you are not charged. Ticket refunds follow the airline's fare rules; if we ever book outside your mandate, you get everything back, including our fee.

1. Who we are

Flait is operated by Cortes Labs LLC ("Flait", "we"). You can reach us at flait@corteslabs.xyz — a human reads it. By using the Flait website, API, or MCP tools you agree to these terms.

2. What Flait does

Flait does two separate things:

Deal intelligence (free). Price verdicts, current deals, and route history, backed by fare data we collect continuously. This is information, not a promise.
Guarded booking (paid). A standing watch you arm with a hard spend cap. When the price hits, Flait warns you, waits, and — unless you stop it — books the flight and charges your saved card.

3. Verdicts and prices are informational

Deal verdicts ("good deal", "typical", "unknown") are statistical opinions derived from our own price history. Displayed prices come from cached airline data and can change or disappear before you book. We never guarantee a shown fare is still available. When Flait books for you, the charge is based on the live bookable price at booking time — which is why your spend cap exists and is never exceeded.

4. Watches and booking mandates

Arming a watch ("book it for me") is an instruction to book automatically: it authorizes Flait to buy that flight for the named passenger the next time the watch hits, at any price up to your cap.
Before booking, we email you a warning with the price, card, and a stop link. Nothing is booked before the stated timeout expires. Stopping is one click, needs no login, and also disarms the watch.
One watch books at most one flight, then retires.
If your watch was set by an AI agent through our API on your behalf, the mandate is yours: the warning email, the stop button, and the charge all belong to the email address on the watch. Confirm-and-pay always stays with the human.

5. Payments

Cards are saved through Stripe's hosted checkout. Card numbers never touch our servers, and your AI agent never sees them either.
The total charge is the live fare plus our booking fee: $9 + 4% of fare, capped at $49. The fee applies to completed bookings only — asking, watching, and stopping are free.
We charge in the safest order possible: we place a hold on your card first, then book the ticket, then capture the hold only if the booking succeeded. If the booking fails, the hold is released and no money moves (your bank may show the released hold as pending for a few days — that is the bank, not a charge).

6. Refund policy

Booking failed or stopped	Nothing to refund — you were never charged. Any card hold is released automatically.
You cancel a booked ticket	The airline's fare rules govern. When booking automatically, Flait prefers refundable fares where available. Email flait@corteslabs.xyz with your booking reference and we'll process whatever the fare rules allow; airline refunds go back to your original card. If the airline voids the ticket within 24 hours of booking, we refund everything, including our fee.
We booked outside your mandate	If Flait ever books over your cap, after you pressed stop, or a different flight or passenger than your watch specified: full refund of fare + fee, no questions.
Booking fee	Non-refundable once a booking is confirmed, except in the two cases above (24-hour airline void, or our error).

The flight itself is operated by the airline under its conditions of carriage — schedule changes, delays, and cancellations by the airline are handled under the airline's rules, and we'll help you exercise them.

7. Beta status

Flait is currently in beta: booking runs in test mode, no real tickets are issued and no real money moves. When live booking turns on, it will be clearly stated, and these terms govern from the first real booking.

8. Your data

We store your email address, your watches, and — if you book — passenger details and booking records. Payment credentials live with Stripe, not with us. We don't sell your data or use it for anything except running Flait. Every email we send has a working unsubscribe or stop link.

9. Fair use and honesty, both ways

Don't abuse the API, resell verdicts as your own, or arm watches with cards or passenger details you're not authorized to use. In return: we never claim a verdict without history to back it, "unknown" is an answer we're willing to give, and we never spend past your cap.

10. Liability

Flait is provided as-is. To the maximum extent permitted by law, our total liability for anything arising from the service is capped at the booking fees you paid us in the twelve months before the claim — except where section 6 says otherwise (our-error bookings are always refunded in full). We are not liable for airline performance, fare changes, or decisions you or your agent make based on free informational verdicts.

11. Changes

We may update these terms; the effective date above always reflects the current version. Material changes that affect armed watches will be announced by email before they apply.